About us


Welcome to Charter Care (West Midlands) Ltd

You can rely on us to provide you with affordable, reliable and flexible home care services and support work.

We believe that everyone who receives our service is entitled to information in different formats. We also endeavour to provide our service on time with reliability, respect, integrity and honesty. We ensure that all staff are appropriately dressed in uniform (white) and make hygiene, both yours and theirs, of the highest standard.

We not only care for people a home, but we respond to personalised choices. This includes going out with you to the shops, activities and attending places of religious worship. Occasionally people require Charter Care staff to accompany them on holiday (both here and abroad) to provide care and safety. We can and do respond to the most imaginative ideas.

Charter Care ensures that you are fully involved in pre-service assessments and care plans. We make sure you receive our service user guide so that you can know everything about us; how we work, who we employ, our charges and how to complain if you feel that our services are not to your liking. That’s why we are called “Charter Care” – our promise to do the best we can.

Charter Care have been providing support services for 24 years across the black country. We understand the importance of respect, courtesy, keeping personal matters private and all matters concerning your security and protection in your own home.

Thank you for choosing Charter Care. Our information induction pack will be brought to you by one of our managers.


Contact Details

If you live in Sandwell

(0121) 544 7600 or

in a emergency 07711 408509


By post;

Charter Care

84 Birmingham Street, Oldbury,

West Midlands, B69 4EB

If you live in Walsall or Wolverhampton (01902) 602877 emergency 07989 356262



By post;

Charter Care

21 Market Place, Bloxwich 


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